This text is a translation of the Spanish original. In the event of any discrepancy, the Spanish version prevails.
1. Data controller
- Controller: Quether Innovation Solutions GMA, S.L.U.
- Tax ID (NIF): B06837280
- Registered address: Camí de Castellar 18, 2n 1a, 08226 Terrassa (Barcelona)
- Contact: info@quether.com
2. What data we process
We process the data you give us directly:
- Contact form: name, company, email, phone (optional) and the content of your message.
- Transformation test: name, company and email, together with the answers you give during the conversation so that we can prepare your diagnosis.
- Newsletter and resource downloads: email and, if you provide them, name and company.
We also record where your visit came from (for example, the campaign or social network you arrived from) so that we know which content is useful.
When we prepare a diagnosis, we may supplement the information about your company with data from public sources or from business information providers.
3. What we use it for and on what legal basis
- Responding to your enquiry and keeping in touch. Legal basis: your consent and the taking of pre-contractual steps at your request.
- Preparing and delivering your diagnosis and report. Legal basis: performance of the relationship you request and, where applicable, consent.
- Sending you communications about our services or content, if you have agreed to this. Legal basis: your consent, which you can withdraw at any time.
- Measuring our ads on Facebook and Instagram and showing them to people who have already visited the website, only if you accept advertising cookies. Legal basis: your consent, which you can withdraw from the cookie policy.
4. How long we keep it
We keep your data for as long as the relationship lasts and, afterwards, for the legally required periods in order to deal with any possible liabilities. When it is no longer needed, we delete or anonymise it. If you subscribe to communications, until you withdraw your consent.
5. Who we share your data with
We do not sell your data. We work with providers that process it on our behalf as data processors, solely in order to provide their services to us:
- Website hosting and deployment.
- Database and authentication.
- Customer relationship management (CRM).
- Email delivery.
- Artificial intelligence providers that process the test conversation to generate the diagnosis.
- Business information providers to enrich the company profile.
If you accept advertising cookies, Meta Platforms Ireland Ltd. receives the browsing data described in the cookie policy. For that collection and transfer, Quether and Meta are joint controllers; any subsequent use Meta makes of the data is its own responsibility.
6. International transfers
Some of these providers may be located outside the European Economic Area. In those cases, transfers are covered by appropriate safeguards under the GDPR, such as the Standard Contractual Clauses approved by the European Commission or, for United States providers that have signed up to it (such as Meta), the EU-U.S. Data Privacy Framework.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time, and withdraw any consent you have given. To do so, write to us at info@quether.com stating the right you wish to exercise.
If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration.
9. Changes to this policy
We may update this policy to reflect changes in regulations or in our services. We will always publish the current version on this page.